醫生面對重大事故錦囊

醫生面對重大事故錦囊 
1.保持冷靜
2.要有簡單而清晰的文字病歷記錄
3.向上司報告 (+/- 部門主管、院長等)
4.保護自己，包括要求或拒絕錄音拍攝等
5.如有人身安全威脅,，向醫院保安及報警求助備案
6.可以向醫院病人聯絡主任或機構事務溝通部門尋求協助
7.主動向所屬專業責任保險 (MPS,、MPPS 或 MPP) 或律師備案，尋求法律意見
8.你有權保持緘默
9.記下有關日期、時間、地點、人物、事件、文件、電郵、電話通話記錄等
10.你對這自救錦囊有何意見？歡迎建議增減項目。

• MPS (HKMA) 
• 800 908 433 
• querydoc@medicalprotection.org
• https://www.medicalprotection.org/hongkong/home
• MPPS (HKPDA) 
• 22813333 
• https://www.mpps.hk/
• MPP (HKDU) 
• https://global.lockton.com/apac/en/products-services/docprotect-hong-kong

10 tips to doctors in facing major incidents

1.Keep calm. 

2.Clear documentation in medical records.
3.Report to your supervisors (+/- COS, HCE etc.)
4.Protect yourself, concerning audio or video recording.
5.Call hospital security guard and police, if in danger.
6.Call PRO (Patient Relations Officer) or corporate communication team.
7.Inform MPS, MPPS, MPP or your legal advisor, their contacts are as follows.
8.You have the right to remain silent.
9.Write down all relevant information, e.g. date, time, place, person, documents, emails and phone calls.
10.Please note this list is not exhaustive. Feel free to comment.

Original post on 16 Jun 2016

Dr. Pierre CHAN

16 Jun 2016